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Maintenance Window Announcement:
This to announce that on the last Wednesday of every month, from 12 noon (ET) to 1 pm (ET), the certification related systems will be offline.
During this maintenance window, My eCert, eCert District Portal and eCert Internal Portal will all be inaccessible to users. The development team will use this time to perform critical updates to ensure a smooth functioning of the system.
We appreciate your patience and understanding. If you have issues or questions, please submit them at https://support.ride.ri.gov/
The next downtime window is: September 30, 2020.
Future downtime windows:
October 28, 2020
November 25, 2020
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Please note that the Confidential
Assessment Data Portal (a system accessed via this RIDEmap portal) will not be
available this summer starting on July 1. RIDE anticipates releasing a
new and improved confidential assessment data portal for viewing your students’
assessment data in Fall 2020. If you have any questions, please contact assessment@ride.ri.gov.
The RIDEmap portal and My eCert
system will continue to function normally through this time. If you have
questions about your certification, please visit www.ride.ri.gov/Certification
or email EQAC@ride.ri.gov. If you
have an issue with your RIDEmap
login, click the “?” Help Guide for assistance.