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Maintenance Window Announcement: 

Please note that on the last Wednesday of every month, from 12 noon (ET) to 1 pm (ET), the certification-related systems will be offline.  


During this maintenance window, My eCert, eCert District Portal and eCert Internal Portal will all be inaccessible to users. The development team will use this time to perform critical updates to ensure a smooth functioning of the system. 


We appreciate your patience and understanding. If you have issues or questions, please submit them at https://support.ride.ri.gov/ 

Future downtime windows: 

January 27, 2021 

February 24, 2021 

March 31, 2021 

April 28, 2021 

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 Help Desk

 
​RIDE also has a helpdesk to assist you with questions or issues you may have with these applications.